
FAQ
Frequently Asked Questions
We offer open every daily, unless we have adjusted hours for holidays and events! Annually, we are closed on Easter Sunday, Thanksgiving Day, Christmas Eve, and Christmas Day. Please check the footer of our website and Google for additional closings and changes in hours. We also share news/announcements about adjusted hours and events on our Instagram, Facebook, and TikTok accounts. We accept and encourage walk-ins every day that we're open!
Please check our Tickets & Membership page. Two parents/caregivers are always FREE per child!
Every guest of Wiggle Giggle is required to sign a waiver. All guests 17 years of age and under must have a waiver completed and signed by a parent/guardian. For your convenience, family members ages 17 years and younger may be included on the same waiver as the guardian. All Adults must sign an adult waiver. Once a Wiggle Giggle waiver has been completed, it lasts for 12 months. Save time by filling out your waivers ahead of time HERE.
In all play zones, our trained, dedicated, and friendly floor staff provides general oversight for safe use of the play equipment in the play areas. Our floor staff does not supervise, monitor, or discipline children. All children should be supervised at all times by a parent or guardian. For your convenience, we offer seating in all areas with a direct view of the play zones.
No. Outside food and drinks are not permitted during regular admission hours. We offer a variety of food, snacks, and beverages available for purchase inside the facility.
The only exception is for private events and pre-approved parties, where specific outside food items may be permitted based on the allergy or food restrictions. Please contact us before your event if you have questions about what is allowed.
No for play, yes for parties! For safety reasons, any child wearing a cast or other motion-limiting medical device (splint, sling, or brace) will not be permitted to participate on the play equipment. While we welcome them to attend parties and use other stationary play activities, they will be prohibited from playing on the equipment.
Yes. If you think you lost something while at Wiggle Giggle, please contact us HERE as soon as possible so that we can try to locate the item. Please note that Wiggle Giggle is not responsible for lost or stolen property.
Yes, we always welcome and value customer feedback. Please leave your reviews on our Facebook page HERE, Yelp or Google.
We are committed to providing families with the highest standard of service, but if something goes wrong, please ask first to speak to the manager on duty to see if it can be resolved. If not, you can email us at admin@WigglegiggleATL.com providing details of the problem. We aim to respond to all written notifications within 48 hours of receipt.
Email us at Admin@Wigglegiggle.com so we can discuss your specific needs.
Send us an email at Admin@WigglegiggleATL.com. We are happy to help answer any questions you may have in order to provide you with the best play or party experience possible!
If you have not booked a party room, cake, cupcakes, decor (including table settings), goody bags, and/or balloons are not permitted at Wiggle Giggle. We do not allow celebrations of any kind on our main floor. If you have a unique circumstance, please contact us at Admin@WigleGiggleATL.com.
If you have reserved a party room, YES! you're welcome to bring your own birthday cake, decorations, goody bags, and helium-filled balloons with a few guidelines.
Outside custom balloon displays (including but not limited to: balloon arches, balloon columns, balloon garlands, or any balloon arrangement that is tied together) are not permitted due to the limited setup time between parties. If you're interested in custom balloon décor, we'd be happy to provide it for you.
Helium balloons are welcome, and we also offer helium balloons for purchase if you'd like to add them to your celebration. All helium balloons must remain weighted at all times and stay inside the party room. Individual balloons may not be distributed to guests until the end of the party. Your party host will gladly help transfer balloons to your vehicle after the celebration.
Goody bags should also be distributed at the end of the party to help minimize distractions and keep the play area clean and enjoyable for everyone.
To protect our party rooms, we do not permit ceiling decorations, streamers, confetti, silly string, piñatas, Command Strips, double-sided tape, push pins, nails, staples, or tacks. Painter's tape is the only adhesive permitted on our walls.
You're welcome to bring a phone or other device to connect to our wireless Bluetooth speaker and enjoy your own playlist during your celebration.
Outside food is not permitted, with the exception of your birthday cake, cupcakes, or other dessert items. All other food must be ordered through Wiggle Giggle. Food may only be served to your party guests and must leave the premises at the conclusion of your reserved party time.
For the safety of all guests, sparklers, fireworks, and specialty candles (other than standard birthday candles) are not permitted, as they may activate the building's fire alarm.
These guidelines help us provide a smooth celebration for your family while allowing us to prepare for the next party. Thank you for your understanding!
We welcome your feedback on the accessibility of Wiggle Giggle Playtorium. Please let us know if you encounter accessibility barriers on Wiggle Giggle Playtorium:
Phone: +1 770-693-8512
E-mail: admin@wigglegiggleatl.com
Visitor Address: 1812 Powder Springs Rd SW, Marietta, GA 30064
Instagram, Facebook, and TikTok: @wigglegiggleatl
We try to respond to feedback within 1 business day.