
FAQ
Frequently Asked Questions
Please check our Tickets & Membership page. Two parents/caregivers are always FREE per child!
We offer open every daily, unless we have adjusted hours for holidays and events! Annually, we are closed on Easter Sunday, Thanksgiving Day, Christmas Eve, and Christmas Day. Please check the footer of our website and Google for additional closings and changes in hours. We also share news/announcements about adjusted hours and events on our Instagram, Facebook, and TikTok accounts. We accept and encourage walk-ins every day that we're open!
Every guest of Wiggle Giggle is required to sign a waiver. All guests 17 years of age and under must have a waiver completed and signed by a parent/guardian. For your convenience, family members ages 17 years and younger may be included on the same waiver as the guardian. All Adults must sign an adult waiver. Once a Wiggle Giggle waiver has been completed, it lasts for 12 months. Save time by filling out your waivers ahead of time HERE.
In all play zones, our trained, dedicated, and friendly floor staff provides general oversight for safe use of the play equipment in the play areas. Our floor staff does not supervise, monitor, or discipline children. All children should be supervised at all times by a parent or guardian. For your convenience, we offer seating in all areas with a direct view of the play zones.
No for play, yes for parties! For safety reasons, any child wearing a cast or other motion-limiting medical device (splint, sling, or brace) will not be permitted to participate on the play equipment. While we welcome them to attend parties and use other stationary play activities, they will be prohibited from playing on the equipment.
Yes. If you think you lost something while at Wiggle Giggle, please contact us HERE as soon as possible so that we can try to locate the item. Please note that Wiggle Giggle is not responsible for lost or stolen property.
Yes, we always welcome and value customer feedback. Please leave your reviews on our Facebook page HERE, Yelp or Google.
We are committed to providing families with the highest standard of service, but if something goes wrong, please ask first to speak to the manager on duty to see if it can be resolved. If not, you can email us at admin@WigglegiggleATL.com providing details of the problem. We aim to respond to all written notifications within 48 hours of receipt.
Email us at Admin@Wigglegiggle.com so we can discuss your specific needs.
Send us an email at Admin@WigglegiggleATL.com. We are happy to help answer any questions you may have in order to provide you with the best play or party experience possible!
If you have not booked a party room, cake, cupcakes, decor (including table settings), goody bags, and/or balloons are not allowed at Wiggle Giggle. We do not allow celebrations of any kind on our main floor. Please contact us at Admin@WigleGiggleATL.com if you'd like to discuss your specific circumstances.
If you have reserved a party room, yes with minor restrictions. You may bring your own cake, decor, goody bags, and balloons. However, all balloons must be weighted (tied to a weight) and cannot be distributed individually to your guests, until the end of your event. They must remain in the party room and your party host will help transfer them to your car when the party is over. Goody bags can't be given out until the end of the party to avoid the distractions and the mess that they might make.
To preserve the integrity of our party rooms, we do not permit ceiling decorations, streamers, silly string, confetti, or piñatas. Command strips, double sided tape and push pins are also prohibited. You may also bring a device and playlist to pair with our wireless Bluetooth speakers.
All other food must be ordered through Wiggle Giggle. Food can only be served to your guest and must leave the premises at the end of your reserved party time. Sparklers or specialty candles (other than the basic ones) are not allowed for safety purposes. They may cause the fire alarm to be set off which may result in having to evacuate the building.
We welcome your feedback on the accessibility of Wiggle Giggle Playtorium. Please let us know if you encounter accessibility barriers on Wiggle Giggle Playtorium:
Phone: +1 770-693-8512
E-mail: admin@wigglegiggleatl.com
Visitor Address: 1812 Powder Springs Rd SW, Marietta, GA 30064
Instagram, Facebook, and TikTok: @wigglegiggleatl
We try to respond to feedback within 1 business day.